Customer Success Story

How Great American Custom Insurance Optimized Production Efficiency

Achieving 35% increase in time tracking accuracy and 20% improvement in overall production output

35% Time Accuracy Increase
20% Output Improvement
100% Production Line Coverage

Company

Great American Custom Insurance

Industry

Insurance

Focus

Production Operations

Platform

Azure DevOps

The Challenge

Great American Custom Insurance was facing significant challenges in tracking time across their multiple production lines. The complexity of their operations, combined with inadequate time tracking tools, was leading to inefficiencies that impacted their bottom line.

The production team struggled with several critical issues:

Multi-Line Production Complexity: With multiple production lines running simultaneously, tracking time accurately across different workflows and teams was nearly impossible with existing tools.

Resource Misallocation: Without accurate time data, workforce and materials were being allocated based on estimates rather than actual performance metrics, leading to inefficiencies.

Hidden Bottlenecks: Production delays were occurring, but the team couldn't identify exactly where time was being lost in the process, making it difficult to implement improvements.

Inaccurate Scheduling: Production runs were scheduled based on historical estimates that didn't reflect current reality, leading to missed deadlines and capacity planning issues.

The Solution

TimeLog was implemented to provide precise time logging capabilities directly against production tasks in Azure DevOps. This gave the team real-time visibility into where time was being spent across all production lines.

Key Implementation Features:

The solution enabled granular time tracking at the task level. Each production activity—from initial setup through final quality checks—could be logged with precision, providing unprecedented visibility into the production process.

Real-time dashboards gave managers instant access to production metrics. They could see at a glance which lines were running efficiently, where delays were occurring, and how actual performance compared to planned schedules.

The integration with Azure DevOps meant that time data flowed seamlessly into existing project management workflows. Teams didn't need to learn new systems or duplicate data entry—everything happened in one place.

Detailed reporting capabilities allowed for deep analysis of production patterns, identifying trends and opportunities for optimization that were previously invisible.

The Results

Dramatic Improvement in Time Accuracy

Achieved a 35% increase in time tracking accuracy, providing reliable data for production scheduling and resource planning.

  • Real-time tracking replaced error-prone manual logs
  • Accurate task duration data for better scheduling
  • Eliminated estimation errors in production planning
  • Improved forecasting accuracy for future runs

Bottleneck Identification & Resolution

Data-driven insights revealed critical bottlenecks in production workflows that were previously hidden.

  • Identified specific tasks causing production delays
  • Pinpointed inefficient processes across production lines
  • Enabled targeted process improvements
  • Reduced downtime between production stages

Optimized Resource Allocation

Accurate time data enabled intelligent reallocation of workforce and materials based on actual needs rather than guesswork.

  • Workforce assigned based on actual task durations
  • Materials ordered according to real production pace
  • Reduced idle time and resource waste
  • Better capacity utilization across all lines

20% Output Improvement

Combined optimizations led to a 20% improvement in overall production output without additional resources.

  • More accurate production run scheduling
  • Reduced waste and rework
  • Improved throughput on all production lines
  • Enhanced visibility into task completion enabled proactive management
"

TimeLog gave us the visibility we desperately needed. For the first time, we could see exactly where time was being spent across our production lines. The insights we gained allowed us to make data-driven decisions that significantly improved our output.

Great American Custom Insurance
Production Operations Team

Key Takeaways

For Production Teams

Accurate time tracking across production lines reveals hidden bottlenecks and enables data-driven optimization that can dramatically improve output.

For Resource Management

Real performance data enables intelligent allocation of workforce and materials, reducing waste and improving efficiency across operations.

For Operations Leaders

Visibility into actual task durations transforms scheduling from guesswork into science, leading to better capacity planning and improved delivery times.

Ready to achieve similar results?

See how TimeLog can transform time tracking for your enterprise team

Download premium
Contact sales
Previous
Previous

How Telus Health Scaled Time Tracking to 450+ Developers